Frequently Asked Questions

Archive 2021-2022

Home

Additional Resources

School Information

Find a Provider

ID Card

Account Information

COVID-19 Resources

Regulatory Notices

Benefits

Benefit Information

Advantages of Membership

Enroll/Cost

Am I Eligible to Enroll in the Student Health Insurance Plan?

Cost Sheets

Online Enrollment

Students with a Qualifying Life Event

Opt-Out/Waiver

The Spring 2022 waiver deadline ended 03/07/22. The online waiver system can no longer accept new waiver requests. The Fall 2022 waiver period for the 2022/2023 plan year will begin July 1, 2022. 

Claims

Contact

Enrollment Information

Academic HealthPlans, Inc.
PO Box 1605
Colleyville, TX  76034

Benefits/Claims Information

Aetna Student Health
P.O. Box 981106
El Paso, TX  79998
877-480-4161
Customer Service

Telehealth Solution

AcademicLiveCare

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
988
Dial 988 from any phone to be immediately connected